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Elements and Performance Criteria

  1. Establish and maintain a framework for health, safety and security.
  2. Establish and maintain consultative arrangements for the management of health, safety and security.
  3. Establish and maintain practices for identifying hazards, and assessing and controlling risks.
  4. Evaluate organisational health, safety and security system.

Required Skills

Required skills

communication skills to

consult with a range of personnel to elicit feedback on work health and safety policies procedures and practices

discuss training needs with key supervisory and management personnel

interview personnel about incidents or accidents near misses

critical thinking skills to

allow for a rational and logical evaluation of the characteristics and needs of the organisation in order to design a tailored work health and safety system

evaluate and review the system

literacy skills to

read and interpret unfamiliar and complex materials describing regulatory requirements for work health and safety management systems and internal reports providing operational feedback about the effectiveness of practices

develop comprehensive yet easily accessible work health and safety policies procedures and template documents

write high level reports about the effectiveness of work health and safety management practices and rationale for change

planning and organising skills to plan for establish and regularly monitor all components of a work health and safety management system

problemsolving skills to

take a lead role in controlling risks including implementing interim or emergency solutions

manage the response to any incident or accident

selfmanagement skills to take responsibility for work health and safety management

teamwork skills to consult with key personnel and incorporate their views to develop an effective work health and safety system

Required knowledge

the structure characteristics and needs of the organisation

objectives components and comprehensive details of relevant state or territory OHS or WHS legislation This would include

actions that must be taken for legal compliance

employer responsibilities to provide a safe workplace

requirement to consult designated times for consultation and acceptable consultation mechanisms

requirements for the use of work health and safety representatives and committees and their roles and responsibilities

designated times for hazard identification and categories of hazards that must be identified

acceptable mechanisms for hazard identification risk assessment and risk control

requirements for record keeping and acceptable record keeping mechanisms

requirement to provide information and training

employee responsibilities to ensure safety of self other workers and other people in the workplace

employee responsibility to participate in work health and safety practices

objectives components and comprehensive details of work health and safety codes of practice and standards developed by industry or regulatory bodies

ramifications of failure to observe OHS or WHS laws and codes of practice

methods of receiving updated information on OHS or WHS laws and codes of practice

components of work health and safety management systems

a range of methods used by the specific industry sector and organisation to

conduct consultation when developing policies and procedures

communicate work health and safety policies procedures and safe working practices

conduct ongoing work health and safety consultation

evaluate the effectiveness of work health and safety management practices

a range of formats for and inclusions of

policies and procedures

work health and safety templates for hazard identification and risk assessment

incident accidents or near miss reports

reports that document the evaluation of systems and required changes

work health and safety record keeping systems

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

establish and implement a complete work health and safety system covering diverse work health and safety system components

evaluate and make ongoing improvements to work health and safety practices over a period of time

develop comprehensive work health and safety system documents

integrate knowledge of management practices that must be established and maintained for compliance with state or territory OHS or WHS law

Context of and specific resources for assessment

Assessment must ensure use of

a real or simulated tourism hospitality or event industry business operation for which a tailored work health and safety management system can be established and monitored

computers software programs printers and communication technology used to administer the development of a work health and safety system

the relevant state or territory OHS or WHS legislation

current plain English regulatory documents distributed by the local work health and safety government regulator

codes of practice and standards issued by regulatory authorities or industry groups

work health and safety information and business management manuals issued by industry associations or commercial publishers

current commercial policies and procedures and hazard identification and risk assessment template documents

a team for which the individual establishes work health and safety management practices

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

evaluation of a portfolio prepared by the individual which incorporates an entire written work health and safety system for an organisation including

policies and procedures

hazard identification and risk assessment template documents

information fact sheets for workers

job descriptions incorporating work health and safety roles

training plans

consultation strategy

evaluation of reports prepared by the individual

how work health and safety policies systems and procedures were tailored to suit the characteristics and needs of an organisation

evaluation of the effectiveness of work health and safety management practices

use of case studies and problemsolving exercises so the individual can suggest appropriate WHS systems policies and procedures for different workplace sizes and types

use of case studies and problemsolving exercises so the individual can suggest appropriate WHS systems, policies and procedures for different workplace sizes and types

written or oral questioning to assess knowledge of

relevant OHS or WHS law

methods for conducting ongoing work health and safety consultation

methods for evaluating the effectiveness of work health and safety management practices

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector workplace and job role for example

BSBADMB Manage meetings

BSBADM502B Manage meetings

BSBPMGA Manage projects

BSBPMG501A Manage projects

BSBWRTA Write complex documents

BSBWRT401A Write complex documents

SITXGLC Research business compliance requirements


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Work health and safety management system includes practices to ensure:

adequate facilities for the welfare of employees

appropriate management of incidents or accidents and notification to work health and safety government regulators

availability of information, instructions, training and supervision that ensure employees’ health and safety

safe:

machinery, equipment and materials

premises, including the provision of entrances and exits that are safe

systems of work

working environment.

Work health and safety policies and procedures may cover:

consultation

emergencies

evacuation of staff and customers

handling chemicals and hazardous substances

hazard identification and reporting

incident and accident management and notification to work health and safety regulatory authorities

incident and accident reporting by staff

ongoing monitoring of risk control

overall organisational approach to work health and safety

participation of personnel in work health and safety management practices

responsibilities of employees to ensure safety

risk assessments and reporting

safe work practices

security management of:

cash

documents

equipment

keys

people.

Work health and safety training requirements may include:

coaching or mentoring in safe work practices

formal training programs in safe work practices

hazard identification, risk assessment and control

work health and safety policy and procedure induction

work health and safety representative or committee

provision of information, fact sheets and signage to ensure safe work practices.

Work health and safety records may include documentation of:

consultation:

diaries of meetings

agendas for and minutes of meetings

committee members

consultation decisions and followup actions

hazard identification

incident or accident notifications to work health and safety regulatory authorities

incident, accident and near miss reports and related statistics

policies and procedures

risk assessments

risk control actions

training plans

training undertaken.

Work health and safety information may include:

consultative arrangements for work health and safety

emergency evacuation plan

employee roles and responsibilities in work health and safety management practices

legal obligations and ramifications of failure to comply

work health and safety training information and updates

organisation-specific policies and procedures

specific risk control measures for the workplace

specific regulations and codes of practice

use of:

hazard identification reporting documents

risk assessment template documents.

Consultative processes may involve:

a diary, whiteboard or suggestion box used by staff to report issues of concern

fact sheets to fully inform personnel about work health and safety rights and responsibilities

formal WHS representatives and committees

formal meetings with agendas, minutes and action plans

informal meetings with notes

involving personnel in:

conducting hazard identification and risk assessment

making decisions on how to eliminate or control risks

work health and safety discussions with employees during the course of each business day

recording issues in a management diary

regular staff meetings that involve work health and safety discussions

seeking staff suggestions for content of work health and safety policies and procedures

special staff meetings or workshops to specifically address work health and safety issues

staff handbook which includes work health and safety information

surveys or questionnaires that invite staff feedback on work health and safety issues.

Times designated by legislation for consultationwill vary but may include when the organisation:

conducts hazard identification and risk assessment or reviews hazard identification and risk assessment practices

introduces or alters facilities for the welfare of personnel

introduces or alters procedures for monitoring workplace risks

is proposing to make changes to the premises, equipment, materials and systems of work that might affect the health and safety of personnel

makes decisions about actions to eliminate or control risks

makes initial and ongoing decisions on how best to consult with personnel.

Hazard identification and risk assessment template documents may include:

selfdesigned tools developed for the organisation as part of a work health and safety management system

tools and templates developed:

by external consultancy services

by industry associations for use of member businesses

for public use by, and found within, business management publications, including those developed by work health and safety government regulators.

Assessment criteria may include those:

developed by external consultancy services

outlined in Australian standards

selfdetermined for the organisation as part of a work health and safety management system

suggested by industry associations for use by member businesses.

Systematic hazard identification at times designated by legislation may occur:

when changes to the workplace are implemented, including:

before the premises are used for the first time

before and during the installation or alteration of any plant

before changes to work practices are introduced

when new information relating to health and safety risk becomes available.

Types of hazards designated by legislation may include:

physical environment, for example:

electrical items

equipment

flooring

hot and cold environments

lighting

noise levels

working space of any workers

plant, for example:

appliances

equipment

machinery

tools

working practices, for example:

length of time spent at certain tasks and allocation of breaks

opening and closing procedures

rostering of staff and shift allocation

security procedures

standard operating procedures for workrelated tasks.

Assess effectiveness of WHS management practices may involve:

monitoring the ongoing effectiveness of risk control methods

reviewing:

incidents or accidents, near misses

work health and safety reports

work health and safety statistics.